We have a strong network of affiliated medical providers located nationwide. As at today, we have 3,000 affiliated medical providers. All of the government hospitals and most of the private hospitals accept our members based on our confirmation of eligibility. Therefore, our corporate clients no longer need to worry about the recruitment and termination of medical providers as we undertake this duty. By placing the medical providers under the same umbrella, the corporate clients shall benefit from the following improvement:-

  • Centralised claims submission - All completed claim forms are to be submitted to us instead of the individuals companies or insurance companies. From the medical providers point of view, this will be easier as they need to send only one statement of account instead of many individual invoices to all of the corporate clients or insurance companies. From the corporate clients perspective, they no longer need to process the various invoices from the medical providers as processing is done centrally at our office. From the insurance companies perspective, they will just need to approve or reject the claims that have been processed and submitted by us;

  • Standardised claims form - All medical providers will use a standardised format of claims form, depending on the type of services provided. With standardised claim forms, processing can be expedited and capturing of useful information is made easier. Hence, this allows useful reports to be generated for the clients; and

  • Centralised payments - We can also arrange for central payments. We have working arrangement with several banks to facilitate payments and collection process through MEPS-IBG or inter bank giro. Thus, our corporate clients only make one payment to us and we will distribute the payments directly to the various medical providers. This ensures easy control for clients and medical providers as the administration would be dealt with by a single contact.

In addition to the 3 main services, we also offer consultancy services for advisory works related to human resource and employees benefits.